Call Centre allows you to record and maintain
users of the system and assign them to different access groups. You can create
your own access groups: administrator, supervisor, reception user, etc. and give
them different access rights. For example you may give supervisors the right to run reports
and maintain customers records.
With Call Centre you will always know who created
or updated calls, customers and other records in the system. High level of
Security will protect your data from unauthorised access.