Our unique report system allows you to design you
own reports and save them for a later use. You can make 2 types of
reports:
- Calls Reports - select calls according to you criteria,
for example all calls with high call priority.
- Statistics Reports - calculate number of calls grouped by
certain criteria, for example calculate number of calls assigned to each member
of your team.
You can save
reports or export them to Excel. Statistics reports can be displayed as graphs.